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ChattyBird AI

An AI-powered Shopify chatbot that enhances customer support through intelligent conversations, helping stores provide 24/7 automated assistance.

Technology Stack

Next.jsTypeScriptShopify PolarisOpenAI APINode.jsPostgreSQL

Key Features

AI-Powered Support

Intelligent chatbot that understands context and provides accurate responses based on your store data.

Seamless Integration

Integrates directly with your Shopify store, accessing product, order, and customer information.

Custom Flows

Create custom conversation flows for different scenarios like order tracking, product recommendations, and support.

Analytics Dashboard

Track customer interactions, popular queries, and chatbot performance through a comprehensive dashboard.

Development Process

ChattyBird AI was developed with a focus on providing Shopify merchants with an intelligent customer support solution. The development process involved:

  • Extensive research on common customer support scenarios in e-commerce
  • Integration with OpenAI's API for natural language processing
  • Development of a custom training system for store-specific knowledge
  • Creation of an intuitive dashboard for merchants to manage the chatbot
  • Rigorous testing with real Shopify stores

Results & Impact

70%

Reduction in basic support queries

24/7

Customer support coverage

90%

Customer satisfaction rate

Interested in a Similar Solution?

Let's discuss how we can create a custom chatbot or automation solution for your business.

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